Privacy Policy – How merryph org Protects Your Data

1Introduction

merryph org is an online gaming platform serving players in the Philippines. We understand that when you create an account and use our services, you are trusting us with your personal information. This Privacy Policy explains clearly and honestly what data we collect, why we collect it, how we use it, and what your rights are in relation to that data.

This policy applies to all players using the merryph org platform, whether they are based in Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

2What Information We Collect

merryph org collects personal information in the following circumstances:

When you register an account:

• Full name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Mobile phone number
• Residential address

During identity verification (KYC):

• Copy of a valid government-issued photo ID
• Proof of address (where required)

When you use the platform:

• Transaction records including deposits and withdrawals in Philippine Peso (PHP)
• Gaming activity records (bets placed, games accessed, session history)
• Device and browser information
• IP address and general location data

We do not collect unnecessary data and do not ask for information that has no direct relevance to your account or your use of the platform.

3How We Use Your Information

The personal information we collect is used for the following purposes:

We do not use your personal data for unsolicited marketing unless you have specifically opted in to receive communications from us.

4Sharing of Information

merryph org does not sell or rent your personal information to any third party. We may share your data in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal using GCash, Maya, or Philippine bank transfer channels, the payment provider receives the minimum information required to complete the transaction.
• Legal obligations: We may disclose personal data when required by Philippine law, court order, or other lawful authority.
• Fraud and security investigations: Where fraudulent activity or a security breach is suspected, data may be shared with relevant authorities or security service providers.
• Platform service providers: Technology partners that assist in operating the platform (such as hosting or analytics providers) may access anonymised or aggregated data under strict confidentiality agreements.

Any third party that receives data from merryph org is bound by confidentiality obligations and may only use the data for the specific purpose for which it was shared.

5How We Protect Your Data

merryph org takes the security of your personal information seriously. The platform uses industry-standard measures to protect data against unauthorised access, loss, or misuse:

• SSL encryption protects all data transmitted between your device and the merryph org platform.
• OTP (One-Time Password) verification is required for sensitive account actions, including login from unrecognised devices and withdrawals.
• Access controls ensure that only authorised personnel can access player data, and only for legitimate operational reasons.
• Regular security reviews are conducted to identify and address potential vulnerabilities in the platform's infrastructure.

While we take every reasonable precaution, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password and to report any suspected unauthorised access to their account immediately.

6Data Retention

merryph org retains personal data for as long as your account is active and for a reasonable period thereafter to comply with legal and regulatory obligations. The retention period for specific types of data is determined by:

• The requirements of applicable Philippine law and anti-money laundering regulations.
• The need to resolve disputes or enforce our Terms and Conditions.
• Responsible gaming monitoring obligations.

When data is no longer required for any of the above purposes, it is securely deleted or anonymised.

7Your Privacy Rights

As a player based in the Philippines, you have the following rights with respect to your personal data held by merryph org:

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe in accordance with applicable law.

8Cookies and Tracking

merryph org uses cookies and similar technologies to improve the user experience, maintain session security, and understand how the platform is being used. Types of cookies used include:

• Essential cookies: Required for the platform to function properly. These include session management and security cookies.
• Analytics cookies: Used in anonymised, aggregated form to understand how players navigate the platform so we can make improvements.
• Preference cookies: Remember settings you have applied, such as language preferences.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect certain features of the platform.

9Players Under 21

merryph org is strictly for players who are 21 years of age or older. We do not knowingly collect or process personal information from individuals under the age of 21. If we discover that an account has been created by a person under 21, that account will be suspended and any associated data will be handled in accordance with our data retention and legal obligations.

If you believe a person under 21 has registered an account, please contact us immediately at [email protected].

10Changes to This Privacy Policy

merryph org may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make significant changes, the updated policy will be published on this page with a revised date.

We encourage you to check this page periodically. Continued use of the platform after an update constitutes your acceptance of the revised Privacy Policy.

11Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to our support team:

[email protected]

We serve players from across the Philippines – including Manila, Cebu, Davao, Quezon City – and take all privacy-related enquiries seriously.

For questions about your account or platform use, you can also visit our FAQ page.